Contact Us
We value your feedback, questions, and suggestions. Here are the best ways to get in touch with the OSXHub team.
General Inquiries
For general questions about OSXHub, our content, or services:
Email: [email protected]
Response Time: We typically respond within 24-48 hours
Content Suggestions
Have an idea for a new tutorial, guide, or topic you’d like us to cover?
Email: [email protected]
Subject Line: Please use “Content Suggestion: [Your Topic]”
Include:
- Brief description of the topic
- Why it would be valuable to our community
- Any specific aspects you’d like covered
Technical Support
If you’re experiencing issues with our website or need help with our content:
Email: [email protected]
Response Time: Technical issues are prioritized and typically addressed within 12-24 hours
When reporting technical issues, please include:
- Your operating system and version
- Browser type and version
- Description of the problem
- Steps to reproduce the issue
- Screenshots if applicable
Press and Media
For press inquiries, interviews, or media requests:
Email: [email protected]
Response Time: Media inquiries are typically addressed within 2-3 business days
Business and Partnerships
For business partnerships, collaboration opportunities, or advertising inquiries:
Email: [email protected]
Response Time: Business inquiries are reviewed and responded to within 3-5 business days
Report Issues
Copyright and DMCA
If you believe content on our site infringes your copyright:
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Subject: “DMCA Notice – [Your Name/Company]”
Please include all required DMCA information as specified by law.
Privacy Concerns
For privacy-related questions or data requests:
Email: [email protected]
Subject: “Privacy Request – [Your Name]”
Content Corrections
Found an error in our content? Help us improve:
Email: [email protected]
Subject: “Content Correction – [Article Title]”
Please include:
- URL of the article
- Description of the error
- Suggested correction
- Source/reference if applicable
Social Media
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- Twitter: @osxhub
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Community Guidelines
When contacting us, please:
- Be respectful and professional
- Provide clear and detailed information
- Use the appropriate email address for your inquiry type
- Allow adequate response time based on inquiry type
- Check our existing content before asking questions that may already be answered
Physical Address
OSXHub
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Note: This address is for business correspondence only. We do not provide in-person support or accept walk-in visits.
Response Times
We strive to respond to all inquiries promptly:
- Technical Support: 12-24 hours
- General Inquiries: 24-48 hours
- Content Suggestions: 2-3 business days
- Media Requests: 2-3 business days
- Business Inquiries: 3-5 business days
- Legal/DMCA: 5-7 business days
Response times may be longer during holidays or high-volume periods.
Frequently Asked Questions
Before contacting us, you might find answers to common questions in our FAQ section or by searching our existing content.
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Thank you for your interest in OSXHub! We appreciate your feedback and look forward to helping you get the most out of your macOS experience.